Tuesday 16 April 2013

My Section - Children Services

I started in 2003 at OTEN Children Services and we had about 100 students in Certificate III and Diploma.
Since then we have grown to over 6,000 students!

OTEN is open plan, which can be very challenging when we are all on the phone talking to our students

Our section has moved from correspondence paper base, to correspondence CD base, to solely online nowdays. To achieve this we have some very user friendly yet powerful systems.

We use our own Student Management System, aptly named SAM (Student Administration System)


SAM is a massive database which allows us to keep, easily access and update all records of students. We enrol students through SAM, add units, dispatch (when hardcopy resource is required), track all assignment submission and results, but most importantly with the enormous number of students, we are able to track all contact that we have had with the individual student. We couldn't do what we do without SAM!

3 comments:

  1. As an ex OTEN employee, I can concur with Laura that SAM was a great asset for a distance ed / online teacher. SAM enables a teacher to best support your students administratively.

    ReplyDelete
  2. SAM appears to be a helpful co-worker! SAM also seems to handle communication of a private nature.

    ReplyDelete
  3. To me it seems very complicated to keep teaching in this way without meeting face to face. How do you work to learn the students to work with children face to face?

    ReplyDelete